Get your personal SafeGuard
Our Incident Response Retainer -
Your SafeGuard
Our SafeGuard is like an airbag: In case of emergency, you land softly and have an experienced team of experts right by your side. When handling incidents, it's crucial to make the right decisions quickly. Together, we efficiently manage the incident and return to normal operations promptly. Our SafeGuard is much more than just a service level agreement.
These questions are better asked before an incident
This really hurts:
Who supports me in an emergency?
When handling security incidents, the following things are crucial: Speed, expertise, and experience. If the search for a service provider only begins when the emergency occurs, time is lost and under pressure, no adequate evaluation can take place.
What do I need to consider?
Better approach: Having practiced the emergency scenario. Cyber crisis exercises should be on every C-level agenda. This not only ensures quick response times but also strengthens the resilience of the team and systems.
Is this even an emergency?
There's no joking when it comes to anomalies in network or infrastructure. Better to check once too often than too little. If it's not defined when an emergency exists and where to report it, early indicators might be overlooked.
Cyberattack - what now?
The fastest retainer in the industry
We know that every minute counts in an incident. That's why we typically respond within minutes. This ensures a swift reaction. This service level agreement also applies to suspected cases - we examine every report with the same diligence and then decide which strategy is right. Furthermore, we practice emergency scenarios together and check the infrastructure - regularly.
Thanks to suresecure GmbH's SafeGuard, during our security incident, we had an entire team of experts available within hours and a plan for how to approach the project.
Florian Glück
CEO Badische Stahlwerke GmbH
Preparation is a key factor
Full-Service Retainer
It's often forgotten that a security incident is a company crisis. Crises often involve chaos, and with cross-cutting issues, many departments must contribute. The following workstreams are included in our Incident Framework and run in parallel:
- Incident Management: Control, Coordination & Organization
- Communication: Target group-specific communication strategy
- Legal: Consideration of reporting chains and authority management
- Forensics: Cyber Kill Chain preparation & in-depth analysis
- Containment: Minimization of potential damages
- Disaster Plan: Prioritization of reconstruction
- Recovery: Rebuilding of systems/infrastructure
It doesn't always have to be full encryption
Check critical events immediately
Our retainer offers you the possibility of reassurance. Therefore, it's better to contact our expert team once too often than too little. We examine critical events in detail and compile a final report based on the analyzed artifacts. This transparently documents exactly what happened and the resolution of the alert. Our Incident Retainer comes in two variants:
