Get your own SafeGuard
Our incident response retainer -
Your SafeGuard
Our SafeGuard is like an airbag: in an emergency, you’re cushioned and have an experienced team of experts right by your side. When it comes to incident handling, it’s all about making the right decisions quickly. Together, we resolve the incident efficiently and return to normal operations without delay. Our SafeGuard is far more than just a service level agreement.
It’s best to ask yourself these questions before an incident occurs
That really hurts:
Who will help me in an emergency?
When dealing with security incidents, the following factors are crucial: speed, expertise and experience. If the search for a service provider only begins once an emergency has arisen, time is lost and, under pressure, it is not possible to carry out a proper assessment.
What do I need to bear in mind?
It is better to have practised dealing with such an emergency beforehand. Cyber-related crisis drills should be on every C-level agenda. This not only ensures rapid response times, but also strengthens the resilience of the team and the systems.
Is this even an emergency?
Dealing with anomalies in the network or infrastructure is no laughing matter. It is better to check once too often than not often enough. If it is not clearly defined when an emergency exists and where it should be reported, early signs may be overlooked.
Cyberattack – what now?
The fastest retainer in the industry
We know that every minute counts in the event of an incident. That is why we usually respond within a few minutes. This ensures a rapid response. This Service Level Agreement also applies to suspected incidents – we investigate every report with the same care and then decide on the most appropriate strategy. In addition, we carry out joint emergency drills and review the infrastructure on a regular basis.
Thanks to suresecure GmbH’s SafeGuard, when our security incident occurred, we had a whole team of experts at our disposal within a matter of hours, along with a plan for how to tackle the project.
Florian Glück
Managing Director of Badische Stahlwerke GmbH
Preparation is a key factor
We supply the
Full-service retainer
It is often forgotten that a security incident is a corporate crisis. Crises are often characterised by chaos, and when it comes to cross-organisational issues, many departments need to play their part. The following workstreams are included in our Incident Framework and all run in parallel:
- Incident Management: Control, Coordination & Organisation
- Legal: Taking account of reporting chains and public authority management
- Containment: Minimising potential damage
- Recovery: Reconstruction of systems/infrastructure
- Communication: A communication strategy tailored to specific target groups
- Forensics: Cyber Kill Chain processing & in-depth analysis
- Disaster Plan: Prioritising Reconstruction
It doesn’t always have to be end-to-end encryption
Check critical events immediately
Our retainer offers you the benefit of extra peace of mind. So it’s better to contact our team of experts once too often than not often enough. We examine critical events in detail and compile a final report based on the analysed artefacts. This provides transparent documentation of exactly what happened and how the alert was resolved. Our Incident Retainer is available in two versions: