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Our SafeGuard is like an airbag: In case of emergency, you land softly and have an experienced team of experts right by your side. When handling incidents, it's crucial to make the right decisions quickly. Together, we efficiently manage the incident and return to normal operations promptly. Our SafeGuard is much more than just a service level agreement.
When handling security incidents, the following things are crucial: Speed, expertise, and experience. If the search for a service provider only begins when the emergency occurs, time is lost and under pressure, no adequate evaluation can take place.
Better approach: Having practiced the emergency scenario. Cyber crisis exercises should be on every C-level agenda. This not only ensures quick response times but also strengthens the resilience of the team and systems.
There's no joking when it comes to anomalies in network or infrastructure. Better to check once too often than too little. If it's not defined when an emergency exists and where to report it, early indicators might be overlooked.
We know that every minute counts in an incident. That's why we typically respond within minutes. This ensures a swift reaction. This service level agreement also applies to suspected cases - we examine every report with the same diligence and then decide which strategy is right. Furthermore, we practice emergency scenarios together and check the infrastructure - regularly.
Geschäftsführer Badische Stahlwerke GmbH
It's often forgotten that a security incident is a company crisis. Crises often involve chaos, and with cross-cutting issues, many departments must contribute. The following workstreams are included in our Incident Framework and run in parallel:
Our retainer offers you the possibility of reassurance. Therefore, it's better to contact our expert team once too often than too little. We examine critical events in detail and provide you with a cyber kill chain.